Study Tour Wednesday, 7 September 2011
14.00 - 21.00
Conference Day 1: Thursday, 8 September 2011, 10.00 – 17.45
From 09.30
Welcome coffee
10.00
Retailers, Shoppers and the Economic and Social Climate
David Bosshart, GDI Gottlieb Duttweiler Institute
Re-generation: the slower you move, the faster you die
Wendy Liebmann, WSL Strategic Retail
Between crisis and euphoria: understanding the Western consumer's soul
Executive Insights
Andrew R. Jennings, Karstadt
Rejuvenation: Re-imaging the Modern and Dynamic
Department Store
The shape of retail in 2011-2015: a top-level discussion
Rolando Benedick, Valora
Herbert Bolliger, Migros
Maurice Calanca, marketing and more
André Maeder, Charles Vögele
Lovro Mandac, Galeria Kaufhof
13.00
Lunch
14.15
Retail Outlook
Richard Hyman, Deloitte
European retail in a global context: does shrinking become an option?
Mobile Challenges
Carsten Schloter, Swisscom
Approches to a new service culture
15.30
Break
16.00
Creative Re-generation
Marije Vogelzang, Proef
Eating design: creativity as a winning strategy
Clemens Weisshaar, Kram/Weisshaar
Generative realities: why processes are the format of the 21st century
Re-generation in Food Retail
Sam Dickson, Waitrose
Food retail: re-generating brands and categories
Summary 1st Day
David Bosshart, GDI Gottlieb Duttweiler Institute
17.45
Networking & Lounge
Meet interesting people to talk to and treat yourself to some
culinary surprises
From 19.45
Shuttle-Transfer
to the hotels and Thalwil train station
Conference Day 2: Friday, 9 September 2011, 09.00 - 15.15
09.00
Economic Outlook
Stéphane Garelli, IMD Lausanne
From breakdown to breakthrough: managing an uncertain future
Building on tradition for success
Marcel Dietrich, Magazine zum Globus
104 years young: between preservation and innovation
10.30
Break
11.00
Re-generation in Fashion
Marc Schumacher, Tom Tailor
Marketing made in Germany: value creation for an international middle class
Reiner Pichler, Holy Fashion Group/Strellson
Fashion made in Switzerland: from coat factory to lifestyle brand
12.00
Lunch
13.15
The Future: between Re-generation and Killer Formats
Brian Wiegand, alice.com
Re-writing retail basics in a virtual world: a concept for the future
Christian Wanner, LeShop
Where were you when shopping went digital? A wake-up call
Marketing-Outlook
Christian Mikunda, commEnt
No, not like that: re-focus marketing – not deadly sins but emotional highs
15.10
Closing
David Bosshart, GDI Gottlieb Duttweiler Institute
From 15.20
Shuttle-Transfer
to Thalwil train station
Presenter

Stephan Berthoud, senior researcher and workshop host at GDI with main research on consumer behaviour, retail and communication. An MA in psychology, Mr. Berthoud worked as project and division manager in retail marketing research and is your host at this year's summit.
Conference languages
German / English (simultaneous translation)